Innovations in AI and automation to drive your business forward.
10 min read
Sharena Naugher:
Is It Safe to Connect AI to My Company’s Private Data and Business Software? Yes, AI can be safely connected to private company data and business software—BUT ONLY when the integration is designed with security, permissions, data boundaries,...
5 min read
What the fight over AI infrastructure is actually about, and who benefits when you get it wrong. For six months I have watched my Facebook feed...
5 min read
Every managed service provider reaches the same milestone. The first few automation projects are a success. User onboarding takes minutes instead...
4 min read
Support teams don't usually have a ticket problem. They have an information problem. When customers can't quickly find the answers they need, they...
5 min read
For years, live chat has been one of the most popular ways for businesses to improve customer service. It gave website visitors an easy way to ask...
5 min read
Most businesses don't have an AI problem. They have a decision problem. Every week, there's a new AI tool promising to save time, increase...
5 min read
Most business owners assume their top employees leave for the same reasons everyone else does. Better pay. A shorter commute. A new opportunity....
5 min read
When Precision Facility Services crossed the $2 million revenue mark, the owner assumed the hardest part was behind him. The company had built a...
5 min read
Growth Isn't Supposed to Create Chaos Most businesses don't realize they've outgrown their processes until growth starts creating friction....
5 min read
Using AI Is Not the Same as Having a Plan ChatGPT has become the gateway to AI for many businesses. Teams use it to write emails, generate...
